At Vibra Hospital of Western Massachusetts, patients their families and Vibra staff work together as partners to meet the needs of our patients. This is achieved by encouraging patients and family members to participate in our Patient Family Advisory Council. The PFAC is comprised of current and past patients and family members as well as staff. This Council provides a forum where patients and families can communicate with Vibra Staff members and provide direct input on the services we provide to them and assist in developing protocols to meet the needs of our patients.
All patients, family members are eligible to join the PFAC. The PFAC meets quarterly as well additional bedside meetings for those patients and families who are unable to attend the quarterly meetings.
To join the Vibra Hospital of Western Massachusetts Patient Family Advisory Council please contact the Director of Quality Management at 413.726.6117.
Copies of the PFAC Annual report are available upon request. To receive a copy of the Annual Report, contact the Director of Quality Management at 413.726.6117.